Help Guide

AI Can Make Mistakes — Always Check Before Taking Action

BestInterest’s AI tools give you a calmer place to read, reflect, and respond. Message Shield filters incoming wording, Tone Guardian reviews outgoing drafts, and Coparent Coach offers guidance. You decide what to send and what action to take.

What AI can get wrong

AI can misread tone, omit context, summarize a detail incorrectly, or misclassify urgency. It cannot establish whether someone is telling the truth, whether an event happened, or how a court will interpret a record. An AI summary is distinct from the original message or document.

Check the details before acting

  • Check dates, times, amounts, names, and requests against the original when making a decision. You can reveal the original message or ask a trusted professional to review it without reading the harmful wording yourself.
  • Review suggested replies before sending. Edit them when they do not fit your circumstances.
  • Compare a parenting-plan review or calendar preview with your own document before confirming it.
  • Urgency detection can miss important messages. Enabled notifications, device permissions, connectivity, and your own checks still matter.

Get help with a result

Use the available feedback controls or contact support if a result misses important context. Describe the feature and the problem first; provide private content only through a suitable support channel when requested.

For legal, clinical, or safety decisions, use qualified advice appropriate to your situation. BestInterest does not provide emergency monitoring.

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