Account & Sign-in

Fix sign-in or account issues and manage your phone number, password, and account data.

• Why Can't I Log In?

  Fix common BestInterest login problems by checking your original sign-in method, app version, email address, and device state.

• I Logged In, But My Account Or Messages Are Missing

  If BestInterest opens an empty account or your messages are missing, confirm that you used the same Apple, Google, phone, or email sign-in method as before.

• Why Did Signing In Create A New Or Empty Account?

  A different Apple, Google, phone, or email sign-in method can open a separate BestInterest account. Learn how to return to the original account safely.

• How Do I Change My Phone Number?

  Update your messaging number in Personal Profile, or change a phone number used for sign-in under Password & Security.

• How To Manage Your Password And Security Settings

  Connect additional sign-in methods to your existing account, manage password and phone access, and turn on App Privacy Lock.

• Account Recovery, Verification Codes, And Sign-In Errors

  Recover access when a password reset email is missing, an SMS code fails, or Apple or Google sign-in does not complete.

• How Do I Delete The BestInterest App From My Phone?

  Learn how to easily delete the BestInterest app from your iPhone or Android device with our step-by-step guide. Simplify your app management today!

• How Do I Delete My Account?

  Delete your BestInterest account in the app, understand what happens to your data, or request deletion if you cannot sign in.

• How Do I Delete My Data?

  Delete private items, manage Coach memory and saved drafts, understand shared-record retention, or request account deletion.

• CCPA Removal Requests

  Wondering if you can delete messages sent to your co-parent through BestInterest? Learn about your rights under the CCPA and what options are available.